We want to be the partner
who protects your happiness.

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Office Hours 9:00〜18:00(weekdays)

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Partners Sitter is your “Partner”
supporting you and your precious pet(s).

  • Case Example❶

    I haven’t found anyone who can love and care for my pet(s) like I do, so I can’t feel comfortable leaving them with someone else.

  • Case Example❷

    I want to make plans for dinners or trips, but I have anxiety about leaving my pet(s) behind.

  • Case Example❸

    I’m worried about my pet(s) getting stressed or having issues with other animals at a pet hotel.

For those who are concerned about their pets,
please consider Partners Sitter.

She has enthusiasm.

People and pets live in mutual support.

My pets have been a constant source of support throughout my life, never more so than when I cared for my mother.
My Border Collie, ViVi, was a remarkable example, displaying vibrant affection for me while offering gentle, calming companionship to my mother, seemingly understanding and protecting her.
Through all the ups and downs, ViVi and I have stayed by each other’s side.
This profound experience illuminated the beautiful reciprocity we share with our animal companions and inspired my commitment to creating a world where people and pets thrive together, supporting each other's happiness.

We would love to support your precious pet's and your life.

The joy a beloved pet brings is immeasurable – the smiles, the healing, the pure happiness.
Yet, the daily care(feeding, cleaning,exercise, and more) can be demanding, especially when life gets busy or you're not feeling your best.
We understand that pet care can't simply pause.
That's where Partners Sitter steps in.
Our goal is to help you fully embrace the beautiful companionship of your pet, knowing their needs are met with peace of mind.
It's with this heartfelt intention that I founded Partners Sitter.

We are committed to providing top-quality sitting that gives you peace of mind.

At Partners Sitter, we're dedicated to supporting the joy your pets bring to your life and the happiness of your entire family.
My personal experience as a sitter guides our rigorous hiring and training, ensuring every member of our team exceeds industry standards.
You can trust us to care for your precious pets with confidence.
We're committed to fostering a society where people and their pets thrive together in harmony.
This is our promise, and the very heart of Partners Sitter.

Yoko Osuga

【Certification】
Animal Handling Supervisor/
Dog Care Manager/
Animal Health Manager/Animal Caregiver/Family Dog Trainer/
Pet Sitter First Aid Responder

【Experience】
Worked as a store manager at a large pet sitting company.
Received annual MVP and nominated MVP awards.
Also, trained many sitters as a quality assurance trainer.

We have certain principles
we always follow to make sure we provide
the best possible service.

Only the most skilled and qualified pet sitters in the industry, handpicked for you.

We oversee training and ensure no sitter is introduced to clients until they meet our highest standards.

  • Pet-sitting training designed to suit the individual personality of every pet.
  • Training is focused on communication skills, including how to report to clients effectively.
  • Attending a basic veterinary care lecture provided by the veterinary professional.

Only those who meet these wide-ranging and rigorous standards are allowed to visit clients.

Message from Yoko
Our comprehensive training ensures every new sitter is fully prepared and confident, giving our clients complete peace of mind when entrusting their beloved pets to us.

Creating an environment where sitters can take pride in their to maintain the highest level of service quality.

We champion pet-sitting as the professional and responsible career it is, ensuring it's recognized and valued accordingly.
Our unique compensation review process, conducted every three months through open dialogue between sitters, leadership, and senior staff, fosters a workplace built on mutual understanding and respect.
This empowers our exceptional sitters to care for your pets with genuine trust and love.

Message from Yoko
We recognize the immense heart our sitters pour into their work. Their well-being, both physical and mental, is a top priority, and we actively cultivate a supportive environment where they can thrive so that so they can wholeheartedly provide the best possible care.

To ensure the complete safety of your beloved pets and home, we've meticulously studied the robust security systems of leading companies like SECOM.

For clients who prioritize uncompromising security, we've implemented systems inspired by industry leaders like SECOM.Our meticulous procedures, spanning key control, information handling, and detailed reporting, are engineered to meet the most stringent security standards.

Message from Yoko
We take the utmost care to ensure that our clients can entrust us with peace of mind.We attach a loss prevention tag to every key entrusted to us to reduce the risk of losing keys.

We work closely with the veterinary hospital to ensure quick and appropriate responses to any situation.

We are vigilant in observing your pet for any subtle health changes and have a well-established system for prompt communication and collaboration with veterinarian to ensure immediate action when needed.

Message from Yoko
We've implemented a system for rapid consultation with veterinarians, guaranteeing we can receive prompt advice and take decisive, appropriate action in the event of an emergency.

Here are our team members.

Our pet sitters with industry-leading skills.

Sitter

Haruka Niiyama

Certification

Dog Care Manager/Dog and Cat Stress Care Advisor/Pet Therapy Instructor

Pet History

Dog(Beagle), Cats(local, sheltered and friend’s cats), Hamsters(all breeds), Rabbit(Netherland)

About Myself

I Grew up with dogs in my childhood and have been living with diverse animals since then.(Dog/cat/hamster/rabbit etc...)
My entire life has been fulfilled with AFFECTION, JOY and COMPASSION for a long term and even to this day.
In order to cherish love and care for both animals and pet owners, I am here for you with a responsibility.
If you need some help from ordinary care to assistance/nursing care, please let me support you with a less-stress environment.
It does not matter what kind of breed(size) they are, only I deliver "Just another ordinary day"to your pet as they live with their true family.

Message from Yoko
Haruka is highly experienced in caring for a diverse range of pets, from energetic dogs (including those in multi-pet homes) to shy and wary cats and dogs. Her interactions with all animals are consistently gentle and skillful.

Sitter

Aki Haven

Certification

Certified Pet Sitter

Pet History

Kai dog and Shiba dog mix, Miniature Schnauzer, Mini Rabbit, Chipmunk, Budgie, Java Sparrow, Crayfish, Crab, Turtle, Snail etc.

About Myself

Although our family dog was acclimated to the dog hotel and their report was that he was doing fine, he sometimes came home with an upset stomach.
I will carefully observe the wellbeing of your pets and provide a relaxing and fun time for them.

Message from Yoko
Her passion for all living things fuels her exceptional pet sitting. She infuses each visit with bright energy, overflowing love, and a delightful sense of humor, ensuring your precious pets not only receive care but also experience fun and heartwarming moments.Even the ants hold her fascination!

Sitter

Karin Kakizaki

Certification

Certified Pet BLS Certified Veterinary Nurse (Planning)

Pet History

Toy poodle, rescued cat

About Myself

Animals have been my constant companions since childhood, and I've developed a special bond with dogs, including those who are shy or have had difficult pasts.
It's incredibly rewarding that even these cautious souls often allow me into their world quickly.
These experiences have deepened my appreciation for the unique connection we share with animals, and I'm passionate about bringing that understanding, care, and empathy to every animal I look after.
I see myself as a bridge, fostering stronger relationships between animals and their humans.

Message from Yoko
While dedicated to her animal-specialized education, she brings a remarkably calm and kind energy that belies her age.
Her expertise extends to crucial areas like dog teeth brushing and care, and you can always count on her reliability and dependability.

Here are some examples of how
our customers make use of our service.

Use Case❶

Pet sitting during business
trips or family visits.
(2 cats that gets lonely easily)

Care Services

Checking for accidents or vomiting due to anxiety, ventilating the room, feeding, cleaning the litter box, playtime,
basic care(brushing/wiping eyes/wiping bottom),giving treats, housekeeping(vacuuming)

Estimated Time

60 minutes per sitting
(In case of long-term absence, we offer 90 minutes per sitting)
Morning and Evening, 2 times a day

Price

Total 6,380 yen for the sitting
Total 14,520 yen for a day

Use Case❷

Convenient Pet Transportation
Services

Care Services

Need a reliable way to get your pet to the vet or groomer?
We provide safe and comfortable transportation with customizable options.
One-Way Service: Drop-off or pick-up at the specified location.
Round-Trip Service: Complete transportation to and from the appointment.

To further support your pet's well-being, we can include the following services in conjunction with transportation.Feeding,Litter Box Cleaning,Playtime,Walks(for dogs),Other services upon request.
For veterinary visits where prescription medication is involved, we will provide a comprehensive report outlining Medication Dosage,Administration Timing,Frequency of Dosage,Relevant Test Results.

Estimated Time

From 1 hour per sitting

Price

6,380 yen(tax included) ~
※Sitting Fee + Travel Fee

Use Case❸

Pets sitting for extended
workdays or overtime
(For two small dogs)

Care Services

Walking in the garden, feeding, cleaning the toilet, going for a walk, playtime, basic care,giving treats,housekeeping, etc.

Estimated Time

2 hours per sitting for morning and evening

Price

Total 11,880 yen (tax included)
※2 hours 11,000 yen + Travel Fee 880 yen

Use Case❹

Pet sitting for late return from work
(For a large dog)

Care Services

Feeding, cleaning the toilet, Strength training, command training,
basic care housekeeping

Estimate Time

2 hours per sitting during lunch time

Price

Total 11,880 yen(tax included)
※2 hours 11,000 yen + Travel Fee 880 yen

Use Case❺

A two-night, three-day trip
(For a dog)

Care Services

Feeding, cleaning the toilet, going for a walk, playtime, basic care,
giving treats, housekeeping

Estimated Time

90 minutes per sitting ~

Price

Total 9,130 yen (tax included)
We offer a discount for sittings that are 3 hours or longer.
※90 minutes 8,250 yen + Travel Fee 880 yen

※For all sittings, we follow a standardized checklist before leaving your home. This includes adjusting the room temperature, managing lighting, securing doors, and confirming your pet’s location — all in accordance with your specific requests

※Travel charges differ between Tokyo and out of Tokyo

Here is an overview
of the steps to use our service.

Free Consultation & Inquiries

Feel free to contact us by LINE, or throughout inquiry form

Even if you just have a small question, we are happy to hear from you!

Counseling Appointment

To begin,please fill out our pre-counseling questionnaire form.After we receive your responses, we will coordinate and confirm a counseling date with you.
You can choose from the following counseling options:
①Online Counseling (Free of Charge)
②Online + In-Person Counseling (Free of Charge※)
※A separate travel fee will apply for in-person visits.
We also offer a30 minute trial sitting at half price (1,375 yen with tax.)

Consultation / Plan Proposal

We begin by thoroughly understanding your needs and your pet's unique personalitythrough either a convenient online meeting or an in-home consultation. This allows us to create the perfect, tailored plan for your beloved companion.

Registration / Key Handling

Completion is confirmed upon advance payment of the service fee, following the terms of service.After that, we will securely handle the key for the sitting, according to your preferred method.

We understand that entrusting someone with your key requires confidence. We will thoroughly explain our robust security measures, designed to alleviate any concerns and ensure your complete peace of mind. You can absolutely trust us with its utmost care and security.Its utmost care and security.

On the Day of Sitting

At the reserved time, our sitter will visit your home and provide heartfelt care for your beloved pet.

We will keep you informed with photo updates while sitting.
※Your preferred frequency of updates will be confirmed during the counseling session.

After the Sitting

After the sitting, we will return your key carefully using your preferred method.
We will also send you a summary report along with photos and videos of your pet within a few hours of the visit.
We hope that seeing your pet’s time with us brings you peace of mind.

Our Service Areas

We are currently active in Tokyo’s 23 wards, as well as parts of Saitama and Kanagawa.
We’re planning to expand our service areas,
so even if you're outside of these regions, please feel free to contact us!

map

Feedback from Our Customers

From the moment the sitting begins, I receive frequent updates with photos and videos.
Watching a video of my cat joyfully welcoming the sitter the instant they walk through the door gives me such peace of mind every time.
You can’t fake the look of a relaxed face or those sweet meows that say, ‘I’ve been waiting for you!’ ‘Feed me!’ ‘Play with me!’ ‘Pet me!’ My cat absolutely adores the sitter.
Since I’m entrusting a precious member of my family and handing over the keys to my home, trust and the sitter’s character are everything. At this point, I actually feel more confident leaving things to the sitter than to some of my own family members.
(Of course, as a client, I believe it's also important to do our part—like storing valuables in a safe, labeling keys clearly, and setting up a pet camera—so the sitter isn’t unfairly blamed if anything happens.)
What truly sets them apart is how attentive they are to the smallest changes in my pet’s condition—even ones I might not have noticed myself.
Thanks to a sitter’s quick report, I was able to make a vet appointment while I was still out, and my pet was seen as soon as I got home.
I was reminded again how incredible true professionals are.
They even remember food preferences and regular bathroom habits, so I highly recommend working with the same sitter if you can.
I’m also very grateful for how willingly they accommodate sudden requests.
Having someone your pet can wait for, in the comfort of their own home, is a huge advantage of using a sitter.
Even if you don’t need one right away, I strongly recommend doing a counseling session in advance to find a sitter that’s a good match—so you’re ready if something comes up unexpectedly.”

Mrs.A

At first, I was worried about letting someone into my house, but I decided to use the service because my cat would experience less stress being in its usual home, whereas a pet hotel would involve other animals,and I didn't think my cat would receive enough care there.
The sitter provided detailed, loving care, and I could feel the warmth through the videos and photos they sent.
The sitters have a lot of experience with various animals and shared many helpful tips and knowledge.
Though this is a new company, all the sitters are experienced, and I felt comfortable entrusting my beloved pet to them.
While there may be cheaper options out there, I believe the personalized care that puts the safety and well-being of the animals first makes it worth the price, even if it’s a bit higher.

Mrs.B

The pre-sitting consultation is a must.
Since the compatibility with the sitter is also important, I think it’s a good idea to attend the initial consultation.
I used the plan for dog walks at 8:00 AM and 5:00 PM, feeding, and medication administration.
I didn’t notice any significant changes in my pet before or after the service. On the contrary, I might prefer no change, as I wanted my pet to be cared for the same way as usual.
Of course, I’m grateful if the sitter points out areas where I might have missed something.
I choose based on my relationship with the sitter, not necessarily relying on the website.
However, I can clearly seethe sitter’s attention to detail and their pet-first attitude, which assures me that they are looking out for my pet in the same way I would.
Since I have to entrust the key to the sitter, the sitter’s personality is just as important as the company itself.
I believe this is where they really excel.
At first, I was very cautious about handing over the key to a stranger.
To assess whether the company is trustworthy enough to leave the key with, I highly recommend doing a pre-consultation.

Mr.C

The sitter sent many photos and videos during the sitting, so I was able to see my pet’s usual behavior in real-time,which allowed me to relax and feel at ease while I was out.
When I returned home, everything seemed just the same as usual, so I could tell my pet had been playing with a lot, and I was very satisfied.

Mrs.D

FAQ

Our sitters are all qualified with animal-related certifications and have passed rigorous training, ensuring they are trustworthy professionals.
Additionally, during the counseling session, you will have the opportunity to meet with the sitter and confirm your satisfaction before the sitting takes place, so you can feel confident and at ease.

Yes, absolutely.
In fact, for pets that are shy or sensitive around unfamiliar people or environments, we believe that in-home pet sitting is often more suitable than a pet hotel, as it allows them to stay in their familiar surroundings.
Our sitters also do their best to minimize any stress for both your pet and your family.

We’re very sorry, but to ensure the safety of your pet, we require a counseling session in advance before accepting any sitting requests.
During the counseling session, we confirm the following points to ensure we can provide a safe and reliable service:
- Understanding your pet’s personality and health condition
- Offering the most appropriate sitting service tailored to your request.
- Checking essential items in your home, your pet’s meals, and the location of the litter box or toilet area.

If you're busy, we also offer free counseling sessions online, such as over Zoom.
We would be delighted if you would consider taking advantage of this convenient option.

There are no restrictions at all.
You can use our services anytime, 24/7, 365 days a year.
However, please note that if urgent assistance is needed for another sitting, there may be a delay of 1 to 2 hours in the scheduled time.
We appreciate your understanding in advance.
Also, please note that depending on the requested time, there may be an additional charge for late-night or early-morning services.
For more details, please refer to the price list.

All of our sitters provide standardized services, and we have established a system where any of our sitters can care for your pet with confidence.
Therefore, we do not offer a sitter request system.
However, as there may be different compatibility with pets, we do offer the option to request a specific sitter to ensure your peace of mind.

We accept payment by bank transfer or credit card.